Support and Maintenance Services

Support Services

UIM support services offers your business a team of web design, maintenance and analytic experts that are readily available, whenever you need them.

Your website is a crucial resource, allowing you to regularly reach and interact with customers and clients. Avoid the costs of a full-time employee and pay for only services you require. UIM's support services empower you to stay competitive, reduce your overhead costs and manage your business more effectively.

User In Mind supports clients across all kinds of industries including: Not-for-profits, charities, eCommerce, small/medium-sized businesses etc. To see a list of our clients, click here.
UIM Internet Solutions offers support services for:

  • Website design changes
  • Regular updates of your website content
  • Search engine optimization and monitoring
  • Regular testing
  • Website activity reporting
  • Administration support
  • Internet consultations
  • Copywriting
  • Search engine submissions
  • Scheduled offsite backups
  • Domain name and hosting maintenance and renewal
  • Disaster planning, recovery and restoration

How Quickly are Updates Performed?

The majority of changes are completed within a 24 to 48 hour period.

Occasionally, large changes may take additional time. We guarantee that service requests will be treated as high priority and that longer updates will be carefully tracked to improve performance. During updates, we are always available, and will to provide you with status updates, as requested.
How Do We Get Started?

The majority of changes are completed within a 24 to 48 hour time period.

Occasionally, large changes may take additional time. We guarantee that service requests will be treated as high priority and that longer updates will be carefully tracked to improve performance. During updates, we are always available, and will provide you with status updates, as work is completed.